Quick fixes from the pit lane.
The reels won’t spin+
Try a hard refresh of the Play page. If the engine is still warming up, you’ll see a small spinner — give it a moment, then tap the round centre button.
I can’t hear sound+
Most browsers mute audio until you interact with the page. Tap any button on the play area, then check the SFX and music toggles in the bottom-left corner of the game.
My virtual points feel off+
Points are stored in your browser only. If you’ve cleared site data, used a private window, or switched browsers, you’ll start from a fresh pile.
The game looks blurry on my phone+
Rotate to landscape for a wider stage. The game scales to fit, so a wider window means a sharper picture.
How do I clear my data?+
Use your browser’s ‘Clear site data’ option for this site. That will reset the age confirmation, the storage choice and the game session.
I’m worried about my play habits+
Have a read of Mindful play. The Gambling Helpline NZ runs 24/7 on 0800 654 655.